Interactive On-Hold Services

Executive Overview

Have you ever tried calling your office and asked to be placed on hold? Perhaps you don’t feel that calls should ever be put on hold... GOOD, neither do we! But the reality is that it's necessary from time to time for reasons such as; data-look-up time, personnel shortages caused by vacations, sick days or your busiest hours. That's where we can help, so your commitment to customer service can still shine even when it's hampered by these situations.

(MOH = messages/music on hold)

PS: Don't just take our word on the importance and value of these CRM (customer relation management) tools, read what an independent consultancy had to say about it in their article located at: Related Article. PLEASE NOTE: That article was written in June of 2001, take note of the exceptionally HIGH price estimates on digital announcers that were available back then. FAR SUPERIOR equipment is now available for only $79! We will be happy to help you compare the hardware you are considering with the superior product lines that we represent.

If you're new to I.O.S. then you can
start by completing our 2-minute "I.O.S. Survey",
which will help us to serve you better!

Then...

... take your time to sample our "audio demo's" and hear what
your prospects have been hearing from your competitors.

... visit our "Bargain Basement" to view our current specials
and see how easy and painless this can be!

... learn how a custom on-hold program can pay for itself
many times over by viewing the following: MOH Statistics

Call us at 1-800-925-9025 when YOU'RE ready to sound like a million bucks!

Bring a friend and earn 2 FREE MINUTES
or subtract $50 from either bill!

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Have a small business or home office WITHOUT a phone "system"?
Then ask us about our new 2-line "Universal MOH Phone Adapter."

2-Line Universal MOH Phone Adapter
(The telephone IS NOT included.)
Fast & Easy Set-Up!

Equip your single 1 or 2-line phone with Music-On-Hold capabilities with
this 2-line “Universal MOH Phone Adapter”, with 5-Year Warranty!
for only $48.95, plus shipping. (MUSIC SOURCE NOT PROVIDED.)

SOHO = Small Office Home Office

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For less than the cost of many executive phones you can fix one of the weakest links in your communications chain, namely, "silence on-hold". Our customized audio solutions can be tailored to meet your budget. It's time to take advantage of one of the most under-utilized areas of real estate in your business. . . the time your callers spend waiting to be served. Now, with recent technology breakthroughs, even "small office home office" (SOHO) businesses can sound like a fortune 100 company for less than one executive phone with our brand new UPA-2020 & UPA-2015 adapters!

What do your callers hear when they are placed on-hold at your place of business? Most provide either silence, a radio broadcast, or CDs and cassettes with canned messages. Those methods are not proactive and can actually be illegal unless you've acquired expensive ANNUAL licensing from Performing Rights Societies such as; ASCAP, BMI, SESAC and in Canada, SOCAN. I.O.S. can solve this dilemma for you with our CUSTOMIZED production WITHOUT ANY ANNUAL FEES!

"Silence" will make your callers impatient the fastest and, if the call is on-hold for more than thirty seconds, make them think they've been forgotten or disconnected... feeding a cycle of customer dissatifaction and frustrated employees. The radio can also be annoying as stations drift in and out or as obnoxious commercials are imposed upon your callers. Just hooking up the radio as your MOH source is also ILLEGAL since it's considered a "public performance" and is therefore continual theft of intellectual property unless proper licensing rights have been acquired. Ask your TELCO if they are willing to pay your substantial fines when they suggest this solution... then get that promise in writing!

Why not take a moment to sample our "audio demo's" and hear what your prospects have been missing. Then ask yourself how much one lost sale can cost when one of your disgruntled callers heads off to buy from a competitor. If you would like to gain an even broader range of ideas then speak with our representative or order our "Volume III CD Sampler". This sampler provides ideas on how to turn lost "dead air time" into productive and profitable real estate. You'll find the process to be not only painless, but even fun as you scan the various tracks (at your leisure) for the exact voice and music you'd like to use in the upcoming program.